Your Hotel’s AI-Powered Assistant
Bring the power of AI to your hotel operations.
VELA handles guest communication, booking requests, and service automation — helping hotels reduce workload, increase efficiency, and deliver exceptional guest experiences across 132+ languages.
Revolutionizing hotel operations with AI
VELA FOR HOTELS
VELA is a smart AI assistant built specifically for hotels and hotel chains. It automates guest communication, handles booking inquiries, and reduces front-desk workload — all in over 132 languages. By streamlining daily operations and offering 24/7 support, VELA enhances guest satisfaction and operational efficiency.
- Automates guest messaging & FAQs
- Reduces pressure on front-desk staff
- Boosts response time and guest experience
Smart Notification
Never miss a guest request again.
VELA’s real-time notification system keeps your team informed of every guest message, booking update, or service need. From check-in alerts to room service requests, your staff stays one step ahead — improving efficiency and guest satisfaction.
Smart Guest Messaging
VELA instantly responds to guest messages, FAQs, and requests.
Seamless Staff Collaboration
Internal alerts and smart notifications keep housekeeping, reception, and concierge teams always aligned and informed..
Live Insights & Analytics
Track guest satisfaction, service request frequency, and performance data in real-time from a single dashboard.
AI-Driven Automation
Automate repetitive front-desk tasks like check-in instructions, booking confirmations, and room upgrade offers.
132+ Language Support
Communicate with global guests in their native language instantly and accurately using VELA's multilingual AI engine.
Secure & Scalable
Built for privacy-first hotel operations with flexible integration into your existing PMS and CRM tools.
Book a demo now!
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How to Use VELA in 4 Simple Steps
Tell Us About Your Hotel
We start by understanding your property, guest types, and services.
Launch on Your Channels
VELA integrates with your WhatsApp Business, Instagram, website chat.
Guests Start Messaging
Your guests can now ask questions, book services, or request anything through smart, 24/7 automated chat powered by VELA.
You Monitor & Grow
Use your dashboard to view guest feedback, spot recurring issues, and unlock new upselling opportunities automatically.
AI-POWERED HOTEL SOLUTIONS
A powerful AI assistant designed for modern hotels
VELA helps hotels streamline daily operations, automate guest communication, and improve service delivery — all with one smart and scalable platform. Whether you’re a boutique stay or a large chain, VELA works seamlessly with your team.